Refund Policy

This Refund Policy applies to all purchases made through Life Spotlight https://lifespotlight.co.uk/. Please read this policy carefully before making any payments to us.

1. Digital Products & Services

If you purchase a digital product (e.g., eBook, online course) or service (e.g., webinar, subscription membership) through Life Spotlight, the following applies:

  • No Refunds: Unless explicitly stated otherwise, all sales of digital products and services are final. Due to the nature of digital content, we do not offer refunds once the product/service is accessed or downloaded.
  • Exceptions: Refunds may be granted at our sole discretion in cases of:
    • Duplicate purchases: If you accidentally purchase the same product twice.
    • Technical issues: If you are unable to access the product/service due to a technical error on our end.
    • Undelivered goods: If the product/service is not delivered within the promised timeframe.

2. Subscription Memberships

If you subscribe to a paid membership (e.g., premium content access):

  • Cancellation: You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period.
  • No Partial Refunds: We do not provide refunds for partial billing periods or unused portions of subscriptions.
  • Exceptions: Refunds for subscriptions will only be considered if:
    • You cancel within 14 days of purchase (in compliance with UK Consumer Contracts Regulations).
    • The subscription fails to provide the advertised benefits due to a technical fault on our side.

3. How to Request a Refund

To request a refund:

  1. Email Us: Contact: lifespotlight55@gmail.com within 7 days of purchase.
  2. Provide Details: Include your name, order number, and reason for the refund request.
  3. Review Process: We will respond within 5 business days to confirm eligibility.

4. Non-Refundable Items

The following are not eligible for refunds:

  • Free or promotional products/services.
  • Products/services purchased through third-party platforms (e.g., Amazon for eBooks). Refunds for these must be requested through the respective platform.

5. Chargebacks

If you dispute a charge without first contacting us, we reserve the right to suspend your account and deny future purchases. Please contact us directly to resolve any billing issues.

6. Changes to This Policy

We may update this Refund Policy at any time. Changes will be posted on this page with a revised effective date.

7. Contact Us

For refund inquiries, please contact:
Email: lifespotlight55@gmail.com